I ordered the wrong size collar, can I exchange it for a different size?

Absolutely! If you would like exchange your collar for a different size or color you can do so within the first 15 days from the delivery date at no additional charge.  

To make a exchange;
  1. Contact customer service at support@hellonuzzle.com or 844-872-3144.
  2. Customer service will send the newly requested collar and a prepaid shipping label within 2-3 business days.
  3. Please return your original undamaged collar. 

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